About these terms
These terms govern use of the TellyMeds website at www.tellymeds.com. In these terms, “TellyMeds,” “we,” and “our” refer to the website and brand. By using the website, you agree to these terms. If you do not agree, please stop using it. Mandatory consumer protections remain available to you.
The website and your care
TellyMeds helps you explore care categories, medication information, and linked care services. Browsing, searching, or selecting a treatment does not create a clinician–patient relationship or guarantee a prescription. Medical services are provided by the clinician or medical practice identified during intake. Medications are dispensed by the identified pharmacy. Those parties are responsible for their respective services.
DudeMeds and other care destinations
Some treatment pathways continue with DudeMeds, our sister brand. The destination is identified before you leave this website. The service provider, merchant, and pharmacy identified in the intake, checkout, and order documents have their own applicable terms and privacy notices. Read those documents before submitting information or paying. These website terms do not replace a provider’s treatment agreement.
Eligibility and accurate information
The care information on this website is directed to adults age 18 and older. Availability depends on your location, the particular service, and clinical eligibility. You must give the treating service accurate identity, location, health, and payment information. Do not use another person’s identity or conceal information that could affect care.
Prices and orders
Prices are shown in US dollars for the plan, supply, or service identified on the page. A displayed price is not a statement that every consultation, lab, shipping charge, tax, or renewal is included. Review the itemized total and inclusions in the care provider’s checkout before authorizing payment. A selection on this website is not an accepted order. An order is subject to the merchant’s acceptance and any necessary clinical approval. If an error changes the price or scope of an order, ask the merchant to explain the correction before proceeding.
Recurring plans and cancellation
A recurring plan requires the billing frequency, recurring charge, and cancellation terms presented at enrollment. Browsing this website does not authorize recurring charges. Review the merchant’s renewal terms and retain your confirmation. To request a cancellation, use the provider’s account or support channel. Cancellation of future service does not by itself reverse a completed consultation or a medication order already processed. See Refunds & Cancellations.
Clinical decisions and delivery
A clinician may request further information, labs, an in-person visit, a different treatment, or no prescription. Treatment results are individual and are not guaranteed. Shipping and dispensing depend on the pharmacy, prescription, location, and service terms. Contact your treating provider or pharmacy about treatment, delivery, storage, or a suspected medication problem. This website is not an emergency service. Call 911 for an emergency.
Acceptable use and intellectual property
Use the website lawfully. Do not attempt unauthorized access, disrupt the service, submit malicious code, impersonate others, or misuse another person’s information. TellyMeds branding, photographs, text, and design are protected by applicable intellectual property rights. Personal viewing and ordinary linking are permitted; commercial reuse of brand assets requires permission. A link must not imply an endorsement or affiliation that does not exist.
Website information and external links
Website content is general information, not a substitute for individualized medical advice. Links may take you to services with separate policies. We take care in presenting information, but website information can change and occasional errors or interruptions may occur. Nothing in these terms excludes responsibility or limits rights where applicable law prohibits doing so.
Changes and questions
The date at the top identifies this version. Changes apply prospectively, subject to any notice or agreement required by law. Terms accepted for an existing purchase remain subject to that purchase agreement and applicable law. Contact care support. For a website or privacy question, include “TellyMeds” in your message. Please do not send medical records, payment details, or identity documents by ordinary email.