Information this policy covers
This policy supplements the Privacy Policy for consumer health information associated with the TellyMeds website. A care page you request, or health information you voluntarily include in a support message, may reveal a health interest. This website does not provide a medical intake form or collect clinical records through its own interface. Health records submitted to a linked medical practice or pharmacy are governed by that service’s notices and applicable law.
Categories, sources, and purposes
Health-related website information can include a requested care-category URL and any health information you choose to put in a support request. Technical information associated with a request can include an IP address, browser, timestamp, and referring URL. Sources are your browser and the information you choose to send. Purposes are delivering the page, maintaining security, answering your request, and directing you to the responsible care service. We do not infer a diagnosis from a page view.
Recipients and care partners
Hosting and security providers may process request information to operate the website. A support recipient may process the message you send to answer it. When you follow a DudeMeds link, DudeMeds and the medical or pharmacy services identified there receive the information you choose to provide on their systems. Legal disclosures may occur when required by applicable law. This website does not add advertising pixels to transmit health-page visits to advertising networks.
Consent and your choices
Where applicable law requires consent for collection or sharing, consent must be obtained before that activity. We do not use this website to sell consumer health data. Choosing to visit a care category is not authorization to use your health information for advertising. You may choose not to send support information or follow a care link.
Access, deletion, withdrawal, and appeals
Where applicable, you may request access to consumer health data, a list of recipients, deletion, or withdrawal of consent. Email care support with “TellyMeds health privacy request” in the subject. If a request is declined, you may ask the same channel to review the decision, using “privacy appeal” in the subject. Responses and any exceptions are governed by applicable law. You may also contact your state attorney general or privacy regulator. This process does not replace your provider’s process for medical records.
Contact
For questions about this policy or to make a request, Contact care support. For a website or privacy question, include “TellyMeds” in your message. Please do not send medical records, payment details, or identity documents by ordinary email.