A little help.
A clearer next step.

Choose a care category to explore its information and any listed treatment options. A treatment selection leads to a health assessment in TellyMeds’ secure patient portal. If your category directs you to the care team, ask about the service and next step before sharing clinical information.

Most visits use an online assessment reviewed by a clinician without a live video appointment. Some states, medications, and clinical situations require a live telehealth visit. Your care team will explain what applies to you.

Availability depends on your location, the service, and clinical requirements. Confirm your location during intake or ask support about availability before purchasing a plan. A category listing does not confirm availability in every state.

No. Your selection expresses a preference. A clinician decides whether treatment, another option, or in-person care is appropriate.

Use the secure portal link in your appointment, intake, or order confirmation. Use the password-recovery option on that portal if needed. If you cannot locate your invitation, contact care support for help identifying the correct account.

Use Messages in your patient portal for clinical questions. Do not send health records, identity documents, or medication photographs through ordinary support email.

Use the corresponding sections in your patient portal. For an order question, keep your order reference available when contacting support.

The website helps you explore care and information. Your personal health assessment, clinical messages, and account information belong in the secure patient portal.

Read the formulation, plan length, or supply shown beside the price. Then review the itemized checkout total and any consultation, lab, shipping, and recurring charges before paying. Do not assume an unlisted service is included.

No. Four weeks is 28 days. Compare the actual supply and billing interval rather than assuming every monthly figure covers the same number of days.

Browsing or choosing an option here does not enroll you. Review any recurring billing terms presented in the portal before authorizing payment.

Ask the care team about the specific service and payment method. Coverage and reimbursement depend on your plan. This website does not guarantee insurance coverage or HSA/FSA eligibility.

Use Billing, Subscription Requests, or Customer Support in your portal, or the support information in your order confirmation. Eligibility depends on your purchase terms and the stage of service. Request written confirmation of any cancellation.

Your treating clinician reviews your health history and the assessment required for your care. Advertising, a product selection, or an online article does not determine a prescription.

That depends on the service and your clinical needs. Confirm the tests, preparation, collection arrangements, fees, and how results will be discussed.

Use your portal’s prescription or messaging section. A refill may require follow-up information, an appointment, or testing; it is not guaranteed by a previous prescription.

Contact your treating clinician through the care channel provided with your treatment. For severe symptoms or a medical emergency, seek urgent help or call 911 rather than waiting for a portal reply.

Prescription review, pharmacy processing, and shipping are separate steps. Use your order confirmation and tracking information for the estimate that applies to your order.

Check the specific order’s inclusions and final total. Ask about needles, syringes, or other supplies when relevant rather than assuming they are included.

Contact the dispensing pharmacy or care support using your order reference. Keep the packaging. Ask the pharmacist before using a medicine if you are unsure about its condition or label.

Contact support promptly through your account. Whether an address can be changed depends on the order’s processing stage.

Vital Scan is a camera-guided wellness feature within the patient portal. It provides informational insights using camera-based analysis. Follow the instructions and limitations presented with your scan.

No. Do not use a scan to diagnose a condition, change medication, or replace a clinical assessment or a prescribed measurement device. Discuss questions about a result with your clinician.

No. The public TellyMeds website does not activate your camera or run a health scan. Camera permissions belong to the scan experience inside your patient portal.

Use the privacy and support channels identified in your patient portal for clinical account data. For this website, visit our Privacy Policy and Consumer Health Privacy pages or contact support.