CARE, AT YOUR PACE
Good care.
Clearly explained.
From your first question to your next follow-up, here is how the journey fits together.
- 01
Find your starting point
Explore a category, read a guide, or compare a listed treatment. If you need direction, our care finder can help you navigate the website.
Help me choose - 02
Understand the details
Look at the exact formulation, supply, price, and any additional services. Confirm the total and any recurring charges before authorizing payment.
Understand pricing - 03
Complete your online assessment
Share your health history in TellyMeds’ secure patient portal. Most visits begin with an online health assessment reviewed by a clinician, without a live video appointment. Some states and medications require a live telehealth visit. Your clinician may also request one based on your care needs.
Inside your patient portal - 04
Get an individual clinical decision
Your clinician reviews your information and any required testing. They may recommend treatment, request more information, or direct you to another care setting. A prescription is not guaranteed.
How clinical care works - 05
Understand your prescription and order
If treatment is prescribed, review the instructions provided with your medication and the order information in your account. Ask the pharmacy about unclear directions or handling requirements.
Pharmacy and delivery help - 06
Keep the conversation going
Use your portal to find messages, prescription information, and follow-up arrangements. Ask your clinician when to check in and how to report concerns.
Treatment and follow-up